One of the most useful capabilities provided by artificial intelligence (AI) and machine learning (ML) is intelligent transcription software, which automatically converts audio and video files into text. This enables you to do things like create transcriptions for a wide range of online content, such as podcasts, videos, meetings, online courses, and much more.
AI transcription software and services rely on a branch of AI called natural language processing (NLP), which is the study and application of techniques and tools that enable computers to process, analyze, interpret, and reason about human language. An interdisciplinary field, NLP combines techniques established in a variety of fields like linguistics and computer science.
AI transcription software and services are playing a key role in helping businesses carry out a wide range of tasks, such as product marketing, and it is opening them up to brand new customers.
There are many great AI transcription software and services to choose from on the market, such as:
One of the best AI transcription services on the market is Sonix, a multi-language automated transcription service. Businesses can use Sonix to transcribe, organize, and search video and audio files.
The advanced software can transcribe 30 minutes of audio or video in just three to four minutes, which is highly useful for industries needing quick and accurate transcription. Since automated transcripts can sometimes miss words, Sonix enables the reviewing and editing of transcripts.
The tool includes features like an online editor, which you can use to clean up a transcript while listening to the audio. It also offers word confidence levels, which highlight words that it thinks could use extra review due to low confidence. On top of all these great features, you can highlight and strikethrough the transcript to mark areas of focus for later review.
The automated software provides tools that allow you to drag and drop files from your local computer, or the software can transcribe files stored on platforms like Google Drive and Dropbox. The review is enhanced even further with the text and audio being synchronized, which allows the user to hear audio from any exact moment.
Some of the other features offered by Sonix include speaker labeling, which allows you to easily label who said what. There is also automated diarization, with Soni automatically identifying speakers and separating exchanges into different paragraphs.
Here are some of the main features of Sonix:
- Highlights words and identifies accuracy confidence
- Multi-user capability
- Transcribes 30 minutes of audio in 3-4 minutes
- Drag and drop
- Speaker labeling
Another great option for an AI transcription service is Speak, which provides you with multiple ways to collect important audio or video data. You can use Speak to build custom embeddable audio and video recorders, record directly in the app, and easily upload locally stored files.
Speak also allows you to generate dashboard reports and capture audio, video and text data at scale. The tool ensures you don’t lose important information that is hidden in your calls, interviews, recordings and videos. The AI engine automatically transcribes and identifies important keywords, topics, and sentiment trends.
Another benefit of Speak is that it helps you easily share findings and break down data silos. You can build extensive data repositories and create custom shareable media repositories with your transcripts, AI analysis, and visualizations, which are brought together in one place.
Here are some of the main features of Speak AI:
- Named entity recognition
- Deep search
- APIs and integrations
- Media management
- Dashboard reports and audio capture
Otter is one of the best AI transcription services on the market. With the tool, which is available on desktop, Android, and iOS devices, you can transcribe voice conversations. The company offers several different plans, each with its own unique set of features.
One of these features enables users to record and automatically transcribe conversations with their phone or computer. Another one provides the ability to recognize and differentiate between different speakers.
With Otter, you can edit and manage transcriptions directly in the app, and audio records can be played back at different speeds. Images and various other content can also be implemented right into the transcriptions, and you can import audio and video files that can then be transcribed.
The platform’s interface is intuitive and well-designed, including important tools like a record button, an import button, and a recent activity record. It also provides a useful tutorial to help guide users.
Some of the main features of Otter include:
- Intuitive and well-designed
- Available on desktop and mobile
- Manage directly in-app
- Audio playback at different speeds
- Automatically transcribe conversations
One more top choice for AI transcription software is Fireflies, which is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. The tool enables you to instantly record meetings across any web-conferencing platform, and you can easily invite others to your meetings to record and share conversations.
To transcribe live meetings or audio files, you just have to upload them. You can then skim the transcripts while listening to the audio.
One of the best aspects of Fireflies is that it facilitates collaboration by allowing you to add comments or mark specific parts of calls for teammates. When reviewing the transcripts, you can review an hour-long call in as little as five minutes. The tool enables you to search across items and other important highlights.
Fireflies also offers integrations and APIs, a Chrome extension, and an intuitive dashboard.
Some of the main features of Fireflies include:
- Meeting bot that can auto join calls
- Chrome extension
- Transcribe existing audio files inside the dashboard
- Instantly record meetings
- Skim transcripts while listening to audio
Revi is one of the most accurate AI transcription services on the market. It can be used by any size business and helps maximize the value of content. With Rev, you can also make your brand more accessible and grow your audience. Rev has been used by some of the biggest names in the game, such as Spotify.
Rev trains their speech models on 50,000+ hours of human-transcribed audio content to deliver the most accurate speech recognition engine. With the tool, you can scale up to 31 languages to meet a global audience.
Rev offers a wide range of services, such as human transcription, automated transcription, video captions and subtitles, and much more.
Users say that Rev’s documentation is easy to follow, very completed, and the API works flawlessly. They also rave that the process is straight forward, which makes it useful for every type of user.
Some of the main features of Rev include:
- Global translate subtitles
- Live Zoom captions
- Human and automated transcription
- Straightforward process
- Trained on 50,000+ hours of human-transcribed audio content
Nearing the end of our list is Verbit.ai, which offers an ever-growing suite of tools to enable accessible, compliant meetings and events with ease. It also helps accelerate progress and productivity within your company.
Some of the services offered by Verbit include live captioning and transcription, captioning, audio description, and translation and subtitles. Verbit combines manpower and technology to achieve highly accurate results.
The tool can be used by any industry, but it is especially beneficial to media companies, educational organizations, and courts. Its speech-to-text packages are designed to serve specific markets, with plans for Corporate Learning, Court Reporting, Education and Media Production.
Verbit provides access to sophisticated voice recognition AI technology to speed up transcription and produce fast results. Its AI algorithms adapt to the sound’s unique signatures by creating acoustic, linguistic, and contextual event models. It can also distinguish accents, decrease background noise, and identify terms linked to current and relevant news issues.
Some of the main features of Verbit include:
- Real-time status information with Verbit Cloud portal
- Clean and minimalistic interface
- 99% accuracy
- Live captioning and transcription
- Translation and subtitles
Closing out our list of best AI transcription software and services is scribie, which has a 4-step transcription process to consistently achieve a 99% accuracy. Some of the tool’s other services include confidential access, an online editor, and various add-ons.
The online editor is browser based and allows you to quickly verify the transcript and make changes, while the add ons include SRT/VTT files, strict verbatim transcripts, audio time coding, BITC, start/end time, and more.
The process is simple and easy. You first upload or import any type of spoken audio/video files before choosing automated or manual service and paying. All that is left to do is use the online editor to check and download transcripts.
Scribie has been used by top names in business and tech, such as Oracle, Google, airbnb, stripe, and Netflix.
Some of the main features of scribie include:
- Fast service and low error rate (<1%)
- 4-step process (Transcribe, Review, Proofread, Quality Check)
- Add ons
- Online browser editor
- Confidential access
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