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Home Benzinga

Lead generation for financial advisors and mortgage brokers

James Brown by James Brown
November 15, 2024
in Benzinga
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Financial advisors and mortgage brokers face the challenge of effectively reaching potential customers. In the US, there are over 40 million people who need advice on finance and mortgages. Digital acquisition is becoming increasingly important as customers are increasingly researching and making decisions online. This growing number of online searchers demands targeted marketing measures.   

What no one knows, no one can buy

The US mortgage market is worth billions of dollars. Within this industry, reverse mortgages play a special role, but many people are unaware of their advantages. This type of mortgage, which is aimed at older homeowners aged 62 and over, offers an attractive opportunity to convert part of the home’s value into monthly payments or a one-off payment. Despite its advantages, many potential customers are unaware of this option, even though it offers enormous potential for retirees. 

Untapped opportunities in the older target group

Older homeowners are increasingly turning to online resources for financial information – often on platforms such as Facebook and Google. But if no one knows about it, no one can buy it. A targeted marketing tool such as a widget for the reverse mortgage calculator widget offers a solution here. By incorporating such a calculator into their website, financial advisors and brokers can address prospective customers directly. With just a few clicks, users can calculate the possible loan amount based on the value of their property, which generates interest and encourages questions.

Successful lead generation: two target groups, one concept

The first target group includes young families between the ages of 25 and 40 who have a sufficient income and are planning to buy their own home. This group is often active on social media platforms such as Instagram and Facebook and searches specifically for financing tips. A financial advisor could work here with targeted ads on Instagram that capture leads through a special mortgage calculator. For example, the ads could include a headline such as “How much home can I afford?” and lead to the advisor’s website. A well-placed widget for the mortgage calculator is waiting here, allowing potential customers to get an initial estimate. At the end of the calculation, a form could be displayed that allows users to leave their contact details for further advice.

Target group 2: senior citizens interested in a reverse mortgage

Senior citizens aged 62 and over who own their own home are also an exciting target group for financial advisors. They often use Facebook and Google searches to find information. An effective strategy could be a combination of Google Ads and Facebook advertising that appeals directly to senior citizens. The ads lead to a special landing page that also has a widget for the reverse mortgage calculator embedded in it. The widget makes it easy to calculate the possible loan amount. Seniors can enter their email address here to receive further information. Direct contact by phone could also be offered to better meet the needs of the target group.

Legal basis for lead generation in financial and mortgage consulting

Lead generation for financial advisors and mortgage brokers in the US is subject to strict legal requirements. Both advisors and customers are protected by various regulations designed to ensure transparency and fairness in the handling of customer data and advertising. For example, the Telephone Consumer Protection Act (TCPA) stipulates that brokers may not make unsolicited calls or send unsolicited text messages to potential customers without their express consent. This protects consumer privacy and minimizes unwanted cold calls.

Rules for handling customer data

In addition to the TCPA guidelines, brokers are subject to the provisions of the Gramm-Leach-Bliley Act (GLBA) when handling customer data. The GLBA requires that financial advisors may only collect and process personal data with the consent of their customers. This applies in particular to information collected during lead generation. Protection of this data is also mandatory. The GLBA requires companies to take technical and organizational measures to protect customer data from misuse.

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