New York Tech Media
  • News
  • FinTech
  • AI & Robotics
  • Cybersecurity
  • Startups & Leaders
  • Venture Capital
No Result
View All Result
  • News
  • FinTech
  • AI & Robotics
  • Cybersecurity
  • Startups & Leaders
  • Venture Capital
No Result
View All Result
New York Tech Media
No Result
View All Result
Home News

Some of Verizon’s Visible cell network customers say they’ve been hacked

New York Tech Editorial Team by New York Tech Editorial Team
October 13, 2021
in News
0
Some of Verizon’s Visible cell network customers say they’ve been hacked
Share on FacebookShare on Twitter

Some customers of Verizon’s Visible service are using social media to say that hackers have accessed their accounts, changed their information to lock them out, and in some cases even ordered phones using their payment info (via XDA). If you’re not familiar, Visible is a cell service owned and operated by Verizon that pitches itself as a less expensive, “all-digital” network, meaning there aren’t any physical stores like you’d get with a traditional carrier. Starting on Monday, customers on both Twitter and Reddit reported en masse that they’d been getting emails from the company about changed passwords and addresses, and that they’ve had difficulties contacting the company’s chat support.

Visible’s customer service account on Twitter seemingly hasn’t addressed the issue, besides directing upset customers to its DMs. A user marked as a Visible employee on the subreddit posted a statement on Monday afternoon, saying that a “small number” of accounts were affected, but that the company didn’t believe its systems had been breached. The statement did recommend that users change their passwords, but as many commenters pointed out (and as I can confirm), the password reset system currently isn’t working. Verizon didn’t immediately respond to a request for comment from The Verge.

I haven’t received any emails or texts from the company about the situation

I’m a Visible customer myself (I switched from T-Mobile for reasons unrelated to its recent massive data breach, but am very thrilled to possibly have been double-owned) and so far my account doesn’t seem to be compromised. I’m able to log in online and make sure my order history doesn’t have anything untoward, and opening the app is working like normal (though I received a few errors earlier in the day). I haven’t received any emails, texts, or other communications from the company regarding this situation.

The error message I received earlier trying to log into the app.

Without much official word from the company, it’s hard to say exactly how the reported breaches happened, and what any potential hackers have access to — though we’ll keep you updated if we hear back. With many security breaches, the advice is to change your password and make sure you have two-factor authentication turned on, but Visible currently doesn’t support 2FA. Hopefully, incidents like this where some customers are seeing $1,000-plus charges on their credit cards from Visible may make that feature a higher priority.


Credit: Source link

Previous Post

Startup Managr Looks To Grow Atlanta’s Thriving SalesTech Ecosystem

Next Post

Hackley library introduces kids to coding through robotics course

New York Tech Editorial Team

New York Tech Editorial Team

New York Tech Media is a leading news publication that aims to provide the latest tech news, fintech, AI & robotics, cybersecurity, startups & leaders, venture capital, and much more!

Next Post
Hackley library introduces kids to coding through robotics course

Hackley library introduces kids to coding through robotics course

  • Trending
  • Comments
  • Latest
Meet the Top 10 K-Pop Artists Taking Over 2024

Meet the Top 10 K-Pop Artists Taking Over 2024

March 17, 2024
Panther for AWS allows security teams to monitor their AWS infrastructure in real-time

Many businesses lack a formal ransomware plan

March 29, 2022
Zach Mulcahey, 25 | Cover Story | Style Weekly

Zach Mulcahey, 25 | Cover Story | Style Weekly

March 29, 2022
How To Pitch The Investor: Ronen Menipaz, Founder of M51

How To Pitch The Investor: Ronen Menipaz, Founder of M51

March 29, 2022
Japanese Space Industry Startup “Synspective” Raises US $100 Million in Funding

Japanese Space Industry Startup “Synspective” Raises US $100 Million in Funding

March 29, 2022
UK VC fund performance up on last year

VC-backed Aerium develops antibody treatment for Covid-19

March 29, 2022
Startups On Demand: renovai is the Netflix of Online Shopping

Startups On Demand: renovai is the Netflix of Online Shopping

2
Robot Company Offers $200K for Right to Use One Applicant’s Face and Voice ‘Forever’

Robot Company Offers $200K for Right to Use One Applicant’s Face and Voice ‘Forever’

1
Menashe Shani Accessibility High Tech on the low

Revolutionizing Accessibility: The Story of Purple Lens

1

Netgear announces a $1,500 Wi-Fi 6E mesh router

0
These apps let you customize Windows 11 to bring the taskbar back to life

These apps let you customize Windows 11 to bring the taskbar back to life

0
This bipedal robot uses propeller arms to slackline and skateboard

This bipedal robot uses propeller arms to slackline and skateboard

0
Eldad Tamir

AI vs. Traditional Investing: How FINQ’s SEC RIA License Signals a New Era in Wealth Management

March 17, 2025
Overcoming Payment Challenges: How Waves Audio Streamlined Transactions with BridgerPay

Overcoming Payment Challenges: How Waves Audio Streamlined Transactions with BridgerPay

March 16, 2025
Arvatz and Iyer

PointFive and Emertel Forge Strategic Partnership to Elevate Enterprise FinOps in ANZ

March 13, 2025
Canditech website

Canditech is Revolutionizing Hiring With Their New Product

March 9, 2025
Magnus Almqvist, new CEO of Exberry

Exberry Appoints Magnus Almqvist as CEO to Drive Next Phase of Strategic Growth

March 5, 2025
Expert Family Law Firms in New York: Your Essential Guide to Legal Help

Expert Family Law Firms in New York: Your Essential Guide to Legal Help

March 3, 2025

Recommended

Eldad Tamir

AI vs. Traditional Investing: How FINQ’s SEC RIA License Signals a New Era in Wealth Management

March 17, 2025
Overcoming Payment Challenges: How Waves Audio Streamlined Transactions with BridgerPay

Overcoming Payment Challenges: How Waves Audio Streamlined Transactions with BridgerPay

March 16, 2025
Arvatz and Iyer

PointFive and Emertel Forge Strategic Partnership to Elevate Enterprise FinOps in ANZ

March 13, 2025
Canditech website

Canditech is Revolutionizing Hiring With Their New Product

March 9, 2025

Categories

  • AI & Robotics
  • Benzinga
  • Cybersecurity
  • FinTech
  • New York Tech
  • News
  • Startups & Leaders
  • Venture Capital

Tags

3D bio-printing acoustic AI Allseated B2B marketing Business carbon footprint climate change coding Collaborations Companies To Watch consumer tech cryptocurrency deforestation drones earphones Entrepreneur Fetcherr Finance Fintech food security Investing Investors investorsummit israelitech Leaders LinkedIn Leaders Metaverse news OurCrowd PR Real Estate reforestation software start- up startupnation Startups Startups On Demand startuptech Tech Tech leaders technology UAVs Unlimited Robotics VC
  • Contact Us
  • Privacy Policy
  • Terms and conditions

© 2024 All Rights Reserved - New York Tech Media

No Result
View All Result
  • News
  • FinTech
  • AI & Robotics
  • Cybersecurity
  • Startups & Leaders
  • Venture Capital

© 2024 All Rights Reserved - New York Tech Media